Frequently Asked Questions

Q: Where is your factory, can we visit your factory

A: Yes! Our factory is located in Yixing, Jiangsu Province. Welcome you to visit our factory anytime.

 

Q:How could we arrive your factory ?

A1: Flight + Fast speed train: Shanghai Hongqiao airport and 1 hour fast speed train and then 1.5 hours from train station to factory.

A2: Car: Shanghai—Yixing,Jiangsu 3 hours

 

Q: How many people in your factory ?

A:We have around 100 factory workers and our factory is more than 20,000 square meters.

 

Q:What is your minimum order ?

A: 1*40HQ container.

 

Q: What is your cabinets material for door panel and carcass?

A: Door panel:

  • Solid maple, Oak, Birch in many different door style, like Shaker, raised Square panel, raised Cathedral panel, raised door panel with galez line.
  • MDF PVC door panel in flat or different door style.
  • Melamine flat door panel or shaker style, HPL and high gloss acrylic door panel.

 

Q:What is your cabinet carcass material and structure ?

A:Carcass material and structure

  • Frame-face style, in 12mm plywood veneer finish and painting .
  • Frameless style, in 18mm plywood veneer finish and painting.
  • Frameless style, in 18/16mm particle board in melamine finish

 

Q:How many cabinets can be put into a 40ft container ?

A:For flat packing cabinets, around 700-800 pcs modular cabinets need to check according cabinets’ size.

For assembled cabinets, it can load 200 pcs in 40ft.

 

Q:How can you work for project cabinets ?

A:

  1.  We need check the cabinets drawings or construction floor plan from customer, and make the cabinets AUTO CAD design to customers
    according to job site dimension.
  2. We will double check with customers for the drawing and configuration details.
  3. We will list all the cabinets and accessories that would be used for project and start production.
  4. We will also prepare details packing list, drawings and loading pictures to help customer to check and dispatch the goods.
  5. Installation guidance will also be provided if needed.

 

Q: What is your production time and payment term ?

A:Production time : 50-60 days after confirm drawings, details and got the deposit.

A:Payment term:

  • 30% T/T deposit and balance to be paid before shipment.
  • 70% T/T and balance to be paid on the copy of B/L

 

Q:Do your products have a warranty?

A:Yes, the warranty time is one year for cabinets and 3 years for hardware.

Buy now